The balance is due 30 days before the date of your party.  Payment is either via the website or by bank transfer.

Craft Party Policy

• You can cancel your activity up to 30 days before your hen party, for a refund minus the booking fee.  After this time, a refund isn’t available as the materials and supplies will have been ordered and final numbers must be given.

• We require a non-returnable booking fee of one place of your chosen activity to secure your event date.

• If the balance payment isn’t paid within 7 days of the invoice date we reserve the right to cancel your booking and keep monies paid up till that point.

• If numbers reduce, the minimum party payment of 10 places must still be met, even if numbers drop below ten. 

• If ‘extra’ people would like to attend on the day, they will need to pay the cost of the workshop each before starting the activity, either in cash or payment via the website, up to a maximum of 3 people.

• If people drop out on the day or are really late due to illness/delays/traffic etc, we are unable to give any refunds, as materials are pre-ordered based on the numbers given 30 days before.  Please don't ask any of our workshop tutors on the day for a refund.

  Our Right To Cancel A Workshop

• In the unlikely event that  we are unable to attend your event, we reserve the right to cancel the workshop. We will give you as much warning as possible by contacting you on the email address you gave us when you registered. We will  refund the cost of the workshop/event in full including the booking fee.

  We will not accept liability  for paying your travel or accommodation costs.

  Workshop Venues

• For most workshops we require stable tables to work from and chairs for yourselves.

• Hen Do Heaven are not responsible for any damage caused to a venue and it’s contents or your clothing, due to misuse (accidental or otherwise) of our materials, tools, or equipment. No refunds or compensation will be applicable.